Contractor Checklist · Houston, TX
Ten Questions to Ask Any Pergola Builder Before You Sign
A pergola stands in your yard through every Gulf Coast storm, so the builder matters as much as the design. Ask these ten questions of every company you call, including us. Our answers sit under each one so you can hold them against anyone else's.
- Who will actually build it? Some companies sell the job and hand it to a subcontractor you never meet. Ask who shows up and who answers if something goes wrong. Our answer: Our own crew builds it, with no subcontractors. The same team stays with you from design through the final walkthrough.
- Who pulls the permit and pays the fees? Some parts of the Houston area need a permit and others do not. A builder who leaves the permit to you is leaving the risk with you too. Our answer: Once you sign, we pull the permit, with engineered drawings where required. Permit fees and HOA fees are included in our price.
- Will you handle my HOA drawings? HOAs apply in deed restricted communities. A design that gets rejected costs you time, so ask who does the paperwork. Our answer: We do. We review your HOA guidelines before we submit and match the approved Sherwin-Williams colors and dimensions.
- How deep and wide are the footers? Footers keep the posts steady in Houston clay, which swells when wet and shrinks as it dries. A vague answer here is a bad sign. Our answer: Footers are at least 2 feet deep and 2 feet across, sized case by case for the area. In most yards that is enough.
- What is it made of, and is it built to fit my space? A kit comes in fixed sizes and is pieced together. A built on site pergola is measured to your patio and can be solid wood from end to end. Our answer: Every pergola is solid Western Red Cedar, measured and cut on site for your space. It is not a kit, and nothing in it is hollow or pieced together.
- How is the wood finished? Bare cedar weathers to a silver gray in the sun. Ask what goes on the wood and how often you will need to redo it. Our answer: Every pergola is stained and sealed. Per the stain manufacturer, it will not need staining again for 10 years.
- What warranty do I get, and is it in writing? A promise you cannot read is not a warranty. Ask what covers the workmanship and what covers the materials. Our answer: You get a lifetime workmanship warranty in writing, plus the manufacturer warranty on all materials.
- Are you licensed and insured in Texas? If someone is hurt or your house is damaged, insurance decides who pays. Ask to see proof before any work starts. Our answer: Yes. We are licensed and insured in Texas.
- Do I get a written scope and price, and who handles the other trades? A written scope says what is included and what is not, so you can compare two quotes fairly. Ask whether paint, electrical and roofing are part of the job or a separate hire. Our answer: The free estimate at your home comes with a written scope and price. One call covers permits, HOA drawings, fees, all materials and all labor through completion, including paint, electrical and roofing.
- How long will it take, and how can I pay? Most of the wait happens before anyone digs: design, approvals, permits and materials. Ask for a realistic timeline and the payment options up front. Our answer: Once permits and materials are in hand, we build in 1 to 3 days. From first estimate to finished build is about 2 to 4 weeks. Financing is available on every project.
Print this list and take it to every estimate. A builder who answers all ten plainly and in writing is easy to compare. Request a free pergola estimate and we will answer them at your home.
Red Flags That Should Slow You Down
Most bad pergola jobs show warning signs before the contract is signed. These are the ones you can check yourself in a single phone call.
- No written scope or price, only a number on a text message or a handshake.
- The builder asks you to pull your own permit.
- Nobody can say who will do the work, or the answer changes from one call to the next.
- No proof of insurance when you ask for it.
- A vague answer on footers, such as "we set them deep enough."
- A warranty that is only spoken, never written down.
- HOA approval is called your problem.
- Pressure to sign today before you can compare.
One red flag is a reason to ask more questions. Several together are a reason to keep looking.
How to Compare Two Quotes Fairly
If one quote is much lower, the gap is usually in what it leaves out. Footers, permits, finish and warranty are the usual places.
Lay the quotes next to each other and check the scope first, then the price. Two numbers only mean something if they cover the same footers, finish, permit and warranty. Our Houston pergola cost guide shows the ranges we see, so you know what a fair number looks like before you call anyone. If another contractor quotes the same materials, bring us the written quote and we will beat that price.
If you want to see what we build before you ask, read about our custom cedar pergolas in Houston. Then book a free estimate through our contact page or call (832) 509-5457. Our hours are Monday through Saturday, 8am to 6pm.
Get a Free Pergola Estimate
Tell us about your patio below, or call (832) 509-5457. We come out, measure your space, check your HOA rules and give you a real number for your yard. The estimate is free, and our hours are Monday through Saturday, 8am to 6pm. You can also get a free estimate through our contact page.